R&S Insurance Agency, Inc.

Our Team

Carmen Romberg

Carmen Romberg

President

Mrs. Romberg is responsible for the day to day operations as the President at R&S Insurance Agency which opened in 2008. Mrs. Romberg brings 30 years of expertise in the Insurance industry and holds and keeps current a Property & Casualty license since 1998. Mrs. Romberg is also trilingual; she is fluent in English, Spanish, and German. Mrs. Romberg values greatly the importance of offering her customers the best personalized customer service along with the right type of coverages needed for the best protection and at the best value. When Mrs. Romberg is not working, she loves spending time with her two precious granddaughters, loves to entertain family and friends and enjoys traveling.
Elsa Sierra

Elsa Sierra

VP Commercial Sales

Ms. Elsa Sierra, Vice President, of R&S Insurance has over 25 years insurance industry experience. Ms. Sierra leads the commercial lines department and specializes in the special needs of contractor’s by offering stand-alone coverage of full Business Owners Policies. Ms. Sierra works with businesses of all size to provide long-term risk management strategy and business insurance plans. Ms. Sierra has earned the trust and confidence of a devoted group of client’s that have followed her throughout her entire career. A large majority of her business comes from client referrals and it is not uncommon to hear Ms. Sierra say, ‘’I love my job and I love my clients!”. Ms. Sierra’s genuine commitment to help her clients protect their business and the value she places on each professional relationship she has built is what sets her apart in the industry. Ms. Sierra enjoys antiques and fashion.
Letty Maese

Letty Maese

Personal Insurance Agent

Mrs. Letty Maese has been in the insurance industry for 14 years since 2004 and has been responsible for providing quotes and selling insurance with various companies. Mrs. Maese has been working for R&S Insurance Agency for one year as a Customer Service Representative in the Personal Lines Department. Her tasks include talking to customers, answering phones, quoting, offering auto, motorcycle, home, renters, dwelling fire quotes, receiving payments and making changes to policies. Mrs. Maese prides herself on her excellent people skills and providing exceptional customer satisfaction which includes deep care and respect for their customers. When Mrs. Maese is not at R&S Insurance Agency, she enjoys being with her family and church; she loves to cook and spend time with her grandchildren.
Karen Segovia

Karen Segovia

Business Insurance Agent

Ms. Karen Segovia has a bachelor’s degree in Criminal Justice and a Minor in Spanish. Ms. Segovia has the ability to multi-task, prioritize, and manage time effectively. She utilizes computer technology to handle high call volumes and is able to resolve any emerging problems that a customer accounts might face. Ms. Segovia handles changes in policies, renewals, processing payments, marketing, and targeting to ensure excellent service standards. She is patient, empathetic, and passionately communicative. When Ms. Segovia is not working, she enjoys shopping and makeup artistry.
Angie Archuleta

Angie Archuleta

Business Insurance Agent

Ms. Archuleta brings 10 years of Customer Service experience. She enjoys working with people and helping others. Ms. Archuleta has been working for R&S Insurance Agency for over a year in the Commercial Department. Her specialty are Bonds, but she also handles payments, changes to policies, and handles high volume of calls. Ms. Archuleta is also bilingual, fluent in English and Spanish. Ms. Archuleta enjoys spending quality time with her beautiful daughters and enjoys cooking during her spare time.
Barbara Ceballos

Barbara Ceballos

Business Insurance Agent Specializing in trucking, builders, and contractors.

Barbara began her career in the insurance industry in 1988, and has been writing commercial policies since 1999 with a large number of referral accounts. Her specialty is in trucking insurance, and can cover just about any trucking scenario from long haul to tow trucks all over the state of Texas and New Mexico. In her free time, Barbara enjoys spending time with her kids, and playing classical piano.
Jeff Sprenger

Jeff Sprenger

Business, Life & Health independent Sales Agent

In 1988, Jeff became a licensed Life & Health Insurance Agent, and in 1997 he was licensed for Property & Casualty Insurance. From 1990 to present, Jeff has lived and worked in El Paso. Jeff has worked with R&S Insurance Agency for 9 years focused on helping commercial customers with all of their insurance needs. For leisure, Jeff enjoys construction projects around the house and spending time managing his small fruit tree orchard and garden. Summer is his favorite season and he loves backyard grilling and outdoor activities.
Mary Velasco

Mary Velasco

Personal Insurance Supervisor/Agent

Mrs. Mary Velasco began her insurance agent career in the fall of 1997. She has worked in all lines of personal and commercial insurance. In 2004, Mary became a licensed County Mutual Agent. In December of 2016, Mary had the opportunity to become an Insurance Agent with R&S Insurance Agency and has served in the capacity of Manager of Personal Lines. Mrs. Velasco enjoys spending quality time with family and friends and prides herself in her well-depth knowledge and cooking abilities of Mexican cuisine.
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